Last Updated: October 26, 2025
This Privacy Policy describes how Crave collects, uses, and protects your information when you use our app. We are committed to protecting your privacy and being transparent about our data practices.
When you create an account, we collect:
• Email address
• Username and display name
• Profile information (bio, location, Instagram handle)
• Profile photo/avatar
We store content you upload to our app:
• Videos and photos you post
• Comments and replies
• Restaurant reviews and ratings
• User interactions (likes, saves, follows)
We automatically collect information about how you use our app:
• App usage patterns and session length
• Videos watched and interactions
• Search queries and preferences
• Device information (type, operating system)
• Crash reports and performance data
We use your information to:
• Provide and improve our app services
• Show you personalized content and recommendations
• Moderate content and ensure community safety
• Analyze app usage to improve features
• Provide customer support
• Send important updates about our service
• Track marketing campaign effectiveness
We use third-party services to understand how our app is used and improve your experience:
Tracks user behavior, app usage patterns, and engagement metrics to help us improve the app experience. Data is anonymized and used for product development.
Tracks how users discover and install our app from marketing campaigns. This helps us understand which marketing efforts are most effective.
Collects crash reports and performance data to help us identify and fix technical issues, improving app stability and reliability.
Opt-Out: You can opt out of analytics tracking in your device settings, though this may limit our ability to improve the app.
We share your information only in these limited circumstances:
• Analytics Providers: PostHog, AppsFlyer for app improvement and marketing attribution
• Technical Services: Sentry for crash reporting and technical support
• Cloud Storage: Supabase for secure data storage and app functionality
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
We implement appropriate security measures to protect your information:
• Encryption of data in transit and at rest
• Secure cloud storage with industry-standard security
• Regular security audits and updates
• Access controls and authentication
• Content moderation and safety measures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the right to:
• Access your personal information
• Update or correct your information
• Delete your account and data
• Opt out of analytics tracking
• Export your data
• Report privacy concerns
To exercise these rights, contact us at support@cravesocial.app or use the settings in our app.
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are using our app from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of our app after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@cravesocial.app
We will respond to your inquiry within 30 days.